Return and Refund Policy  
========================
Last updated: February 07, 2024

Thank you for shopping at Bella's Bitz & Bobz.

If, for any reason, You are not completely satisfied with a purchase, we invite
you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with
us.


Definitions  
~~~~~~~~~~~
For the purposes of this Return and Refund Policy:

  * Company (referred to as either "the Company", "We", "Us" or "Our" in this
    Agreement) refers to Bella's Bitz & Bobz.

  * Goods refer to the items offered for sale on the Service.

  * Orders mean a request by you to purchase Goods from us.

  * Service refers to the Website.

  * Website refers to Bella's Bitz & Bobz, accessible from
    <https://www.ipswichnewsagent.com.au/>

  * You means the individual accessing or using the Service, or the company,
    or other legal entity on behalf of which such individual is accessing or
    using the Service, as applicable.


Your Order Cancellation Rights  
------------------------------

You are entitled to cancel Your Order within 7 days without giving any reason
for doing so.

The deadline for cancelling an Order is 7 days from the date on which you
received the goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your
decision by means of a clear statement. You can inform us of your decision by:

  * By email: icmnews2013@gmail.com

We will reimburse you no later than 14 days from the day on which we receive
the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.

Conditions for Returns  
----------------------

In order for the Goods to be eligible for a return, please make sure that:

 * The Goods were purchased in the last 7 days

* The Goods are in the original packaging

*The Goods are not damaged ur used

The following Goods cannot be returned:

  * The supply of Goods made to Your specifications or clearly personalized.
  * The supply of Goods which according to their nature are not suitable to be
    returned, deteriorate rapidly or where the date of expiry is over.
  * The supply of Goods which are not suitable for return due to health
    protection or hygiene reasons and were unsealed after delivery.
  * The supply of Goods which are, after delivery, according to their nature,
    inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot
be refunded. This exclusion may not apply to You if it is not permitted by
applicable law.

Returning Goods  
---------------

You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:

Shop 42 Nicholas Street Precinct  
Ipswich 4305  
QLD  
Australia

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.


Contact Us  
~~~~~~~~~~

If you have any questions about our Returns and Refunds Policy, please contact
us:

  * By email: icmnews2013@gmail.com

About Us

The Ipswich City Mall Newsagents is a humble, locally run store located in the CBD of Ipswich that has been around for over 60 years. It is both a newsagency and a post office that is built within a heritage building dating back to the 1800s. The store has been through three owners since its construction with its latest changeover in 2015 to Pauline Williams. Since Pauline's takeover the store has been growing in reputation in Ipswich as a hub for locals to find unique gifts, cards and trinkets to send overseas or to take home as a present to your loved ones.

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